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just had the worst experience with leslie pool maintenance. the came in and took my pump apart to fix it (they broke the part). first they did not have the part, left the pool not running to order the part. It took them one week for a common part. then I have to keep...
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1.6
#1133989
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Took Polaris to Murphy store 3 times not working properly. Spent over 100 on repairs. They recommended service to come out. Possibly clog or booster pump broken. Service came out charged 122.00 an didn't fix problem. Recommended take back to store to be looked at...
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#1125090
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Anyone who works for leslies needs to be prepared to be screwed. They only give you 3 sick days a calendar year. Oh and unless your and asm (assistant manager) or a manager they dont care for the little people. Ive been here for roughly 8 months not even a single hour...
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1.0
#1121355
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Leslies Swimming Pool Supplies - Price gouging

Leslies Swimming Pool Supplies
#1100443
1.6
Details
September 2017 I go to buy diaphragm for my Zodiac T3 pool vacuum. They gave me a quote for a brand new baracuda diaphragm for my Zodiac T3 pool vacuum of $63 and change. I go home go online and find out that I could buy the same part from Amazon for $14.80. I'm located in Merced California.
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Leslies Swimming Pool Supplies - Not acknowledged

Leslies Swimming Pool Supplies
#1074052
I'm waiting in line, along with several other costumers and we are not acknowledged. I had to be waiting 20 min. This happens quite often at this location. The location is store #240
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Leslies Swimming Pool Supplies - Leslie's does not honor their return policy

Leslies Swimming Pool Supplies
#1069039
1.2
Details
Purchased their product for black algae, shockwd my pool and addes the black algae eliminator. Ran the pump for 24 hours and after 3 days it did nothing. Sign in store says they will return any item if you're not satisified. Manager said it doesnt apply to chemicals. I said it doesnt say that on your sign, and he replied it's our policy. Well, it's my policy to never shop at Leslie's again.
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Leslies Swimming Pool Supplies - Damage to car

Leslies Swimming Pool Supplies
#1068080
1.0
Details
Employee hit my car with a cart and then continued to ram my truck to get my attention to load the truck with salt I just bought. When I got out of the truck finally, he asked me where I wanted the salt. I drive a pick up truck. He was just too lazy to load it. The manager was very unpleasant and didn't believe me. Never again. Wellington location
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I'm a store manager, and this company is the worst place to work for. Corporate doesn't back up or support their retail teams at all. Leslie's does not care about it's customers. All this company focuses on is filling their own pockets. I've been with this company for...
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1.0
#1113453
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In February I purchaded a new Jacuzzi pool pump and it took a long time to prime and it did not have much power pumping the water. I called my local store and said they sent out a mechanic to look at it. After another week he showed up and said the head was to small...
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1.2
Product
#1108565
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Ok, I'm gonna share/vent a little, Leslie pools in Matthews, is suppose to be a dealer and service center for Polaris pool Cleaners, well we took my mothers brand new pool vacuum to have the E-10 error on it serviced, since they are/were a service center for Polaris,...
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It's bad enough that the window for pool closing was 12-5. Five hours being held hostage waiting and waiting for the people to show up. I called at 4:30, had to wait on hold for twenty minutes before FINALLY being informed that they are running an hour late! REALLY? I...
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2.3
#1098663
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I went in to have my water tested and purchase chlorine tablets and other chemicals to stabilize my pool, girl behind the counter was horrible, so rude and unhelpful, after she tested my water she proceeds to yawn and mumble the chemicalsI needed to purchase, I asked...
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1.6
#1097271
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Horrible I went in today at Location #595 in Spring. My son bought a hav hose that had a hole in it but my husband & I were out of town & not able return it before Hurrican Harvey came. I was not able to return until today & the sales rep stated I had 14 days to return...
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1.0
Product
#1096460
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I have been a Leslies Pool Supply customer for over 8 years. I have experienced different types of customer service at different locations, most of them being just ok customer service in the past years. After visiting the east side location a few times, I decided to go...
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HaywardPoolProducts
HaywardPoolProducts

Dear anonymous,Thank you for posting your review. You're feedback is most appreciated. Please contact me at your convenience if there is any way that I can be of service. M...

5.0
#1092921
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