Not resolved
Customer service

Made an appointment, called them early in the morning, and was assured that the tech will come in between 8-12. No show at 11, no show at 12.

Called again, they said the tech will get in touch with me. Nothing happened, called them again, was told to wait. They know nothing about the tech, they don't even know where the tech is and what he is doing. Have to complain.

This time, a new lady went to check it out, and finally found that the tech "had a doctor's appointment in the morning". Before I can say anything, I was transferred to a manager, who was so precisely at that very moment "not available" and asked me to dial another phone number or leave a message.

Conclusion: The whole team is completely a mess! STAY AWAY!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of leslies swimming pool supplies customer care. Leslies Swimming Pool Supplies needs to read this review and look into the issue (if any) according to poster's claims.

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